The table below lists the service telephone numbers and email addresses for the different service regions. Please pick the ones which apply to your situation. You can reach our service desk from 8:00 AM until 6:00 PM on weekdays, or you can write us an e-mail, without any time restrictions. When contacting us, please keep the brand, model number and the date of purchase ready. Without these data, we will experience great difficulties in serving you in a correct manner.
Globaltronics GmbH and Co. KG
| Ferrex | telephone number | e-mail address |
| Belgium, G.D.Lux. | (+32)(0)3 707 14 49 | gt-support@teknihall.be |
| Holland | 0900 44 666 44 | gt-support@teknihall.be |
Protel
The service of Protel can be used for some project from "AIE GmbH" or "Batavia B.V.". Please check the included manual or warranty card to find the correct data.
| Ferrex | telephone number | e-mail address |
| Belgium, G.D.Lux. | (+32)(0)3 808 26 53 | service-be@protel-service.com |
| France | 09 708 052 54 0800 91 74 35 | protel@teknihall.fr service-fr@protel-service.com |
Meister
| Ferrex | telephone number | e-mail address |
| Belgium, G.D.Lux. | (+32)(0)3 303 01 12 | meister@teknihall.be |
| Holland | 085 888 11 32 | meister@teknihall.nl |
Northpoint
| Ferrex | telephone number | e-mail address |
| Belgium, G.D.Lux. | 00800 111 00 444 | northpoint-service-be@teknihall.com |
| France | 00800 111 00 444 | northpoint-service-fr@teknihall.com |